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The Role of Product Reviews in Google Shopping Performance: How to Get More Product Ratings

  • Writer: Flomaticx
    Flomaticx
  • Jun 9
  • 2 min read

Why Product Reviews Matter for Google Shopping



If you’re running Google Shopping Ads, product reviews aren’t just a nice-to-have—they’re a performance multiplier. For e-commerce brands, especially on platforms like Shopify and WooCommerce, reviews directly influence click-through rates (CTR), trust, and even conversion rates.


When users scroll through Shopping results, listings with star ratings stand out immediately. A 4.7-star rating with 100+ reviews signals credibility in a way no discount or title tweak can. This is why review syndication and proper Merchant Center integration are crucial to your Google Shopping performance.


How Reviews Appear in Google Shopping

When set up correctly, your product reviews can appear as star ratings directly in your Google Shopping ads. These stars are sourced via the Product Ratings program and depend on feeds submitted to Google by approved review aggregators.


Example:


  • Ad A (no reviews): “Running Shoes – $79.99”

  • Ad B (with reviews): “Running Shoes – $79.99 – ⭐ 4.8 (254 reviews)”

    Guess which one gets the click?


A Google Shopping ad carousel displaying six men’s running and lifestyle shoes. From left to right: On Men’s Cloud 6 Lifestyle Shoe in Evergreen/Black for $150; Nike Men’s Revolution 7 Road Running Shoes in Navy/Green on sale for $42.97 (originally $70); New Balance Men’s Fresh Foam 680 V8 Running Shoe in White/Green on sale for $54.56 (originally $80); PUMA Cell Thrill Men’s Running Shoes in Red/Black for $39.99; another pair of Nike Revolution 7 in Light Silver/Black on sale for $42.97 (originally $70); and Brooks Revel 7 Running Shoe in Blue/Black/Orange for $79.96 marked as a price drop. Some listings include ratings and shipping details.
Examples of Shopping ads with and without Product Reviews

Benefits of implementing Product Reviews in Google Shopping


Higher Click-Through Rates

Ads with stars are visually more attractive and trustworthy, especially when users compare several products side-by-side.


Increased Conversion Rates

Social proof from reviews helps reduce buyer hesitation. A product with high ratings is perceived as lower risk.


Improved Quality Score

More engagement (clicks) and higher conversion rates can improve your ad relevance result in higher ROAS if you add Product Reviews in Google Shopping ads.



How to Get Product Ratings on Google Shopping


Enroll in Google’s Product Ratings Program


You must either submit your own review feed or work with an approved review aggregator (like Loox, Judge.me, Yotpo, or Trustpilot).



Collect Reviews Actively


  • Send post-purchase review requests via email

  • Offer incentives (discounts, loyalty points) for submitting reviews

  • Use review apps that sync directly with Google Shopping feeds




Meet Minimum Thresholds

Google requires at least 50 reviews across all products in your feed to display star ratings.



Use Structured Data (If Applicable)

If you also run a product-rich website, adding schema.org structured data can help Google crawl reviews directly from your site.



Common Issues with Google Shopping Reviews


Reviews Not Showing in Ads


  • You’re under the 50-review threshold

  • The feed wasn’t submitted or approved

  • Reviews don’t meet Google’s quality standards

  • You’re using a non-approved aggregator



Inconsistent Ratings

  • Imported reviews might mismatch with your product variants

  • Product IDs (GTINs) in reviews must match what’s in your Google Merchant Center





Tools & Apps That Help

  • Loox, Judge.me, Ali Reviews – Affordable options for Shopify that sync with Google

  • Stamped.io, Trustpilot, Yotpo – Advanced platforms with cross-platform review management

  • Shopify + Google App – Ensures your product data is eligible for Shopping and review feeds





Final Thoughts on Product Reviews and Google Shopping Performance



Adding star ratings to your Shopping ads isn’t optional if you want to scale. It’s a critical trust signal that directly improves ad performance, especially in crowded niches. By actively collecting product reviews and properly integrating them into Google Merchant Center, you can dramatically enhance your Google Shopping management strategy.


Contact us at Flomaticx — Your Google Ads Performance Partner and let us help you scale with the power of product reviews.

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